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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All FALCON EYES products

The group "New Technologies" offers for review the products of the plant FALCON EYES: sets of constant and pulsed light, fluorescent and LED LED illuminators, studio monoblocks, camera flashes, portrait plates, optical attachments, tripods, monopods, tripod heads, mounting systems, photo boxes, photo tables, special effects generators, batteries for studio flashes
  • Constant light sources FALCON EYES
    Constant light sources
    Studio LED 275-kit, QLBK-500, etc.
  • Studio flashes FALCON EYES
    Studio flashes
    DPS-901M, DE-900BW, etc.
  • On-camera flashes FALCON EYES
    On-camera flashes
    X-Flash 910SB/600II TTL HSS, etc.
  • Nozzles and reflectors FALCON EYES
    Nozzles and reflectors
    SR-60W, FEA-OST BW, etc.
  • Tripods and monopods FALCON EYES
    Tripods and monopods
    MultiPOD 1600HM, FT1800H, etc.
  • Racks and mounting systems FALCON EYES
    Racks and mounting systems
    A 3303 , etc.
  • Photo boxes and tables for shooting FALCON EYES
    Photo boxes and tables for shooting
    ST-0613F/50C, FLB-416AB, etc.
  • Special Effects Generators FALCON EYES
    Special Effects Generators
    SM-1200, SF-01, etc.

NEW TECHNOLOGIES GROUP

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